Auction feature user agreement, disclaimer, and privacy policy
This agreement is between RoomRateIQ.com, ZetoIQ.com, their operators, and anyone who lists or bids on a room auction. It is a contract for this feature only.
1. Pure intermediary and classified advertising
RoomRateIQ.com and ZetoIQ.com, and their operators, provide only an online notice board and the technical means for a host to advertise a room auction and for a traveler to send a bid.
The platform is not a travel agent, hotel, broker, payment handler, or escrow. Using this feature does not create a partnership, agency, or employment.
The platform does not take, hold, or guarantee any booking, reservation, deposit, final payment, or refund.
2. Off-platform talks and payments
Talks, price changes, and booking confirmations that start in a deal window happen off the site, for example on WhatsApp or by phone.
The platform does not require or collect a fixed advance, including any ₹500 deposit. Any deposit, UPI payment, bank transfer, card charge, or cash is agreed only between the host and the traveler, at their own risk.
Neither side has to tell the platform what was agreed, or whether the stay happened. The platform does not see or control those dealings.
3. No warranty and no identity check
A phone code may be used to reduce spam. The platform does not run background checks, police checks, title checks, or identity checks on a host or a traveler.
The platform does not inspect the property, the photos, the map pin, the amenities, or the safety of the stay. The host alone is responsible for what they list.
The feature is provided as is and as available, without a promise that it is fit for a particular purpose or that a deal will be safe.
4. Release of claims
To the fullest extent the law allows, the host and the traveler release the platform, its founders, directors, staff, and licensors from claims connected with fraud, a scam, a stay that is not provided, a deal made off the site, a deposit that is not returned, injury, illness, theft, a wrong map pin, a cancellation, an overbooking, or a refused check-in.
Each user will defend and cover the platform against claims, suits, or penalties that come from that user's breach, from a breach of law, or from a dispute with another user.
5. Disputes
A dispute between a host and a traveler is settled only between those two people, or in a court or with the police.
The platform will not judge the dispute, investigate it, step in, give evidence, or repay a loss from a dealing between users.
6. Privacy and contact
By using a deal window, the host agrees that a WhatsApp link may be built from the number they entered, and that the link is opened only by a signed-in, verified bidder during a lock window.
Users will not use a number from this feature for spam, harassment, or an unlawful message. The platform is not liable for messages that continue on WhatsApp.